FAQ

How many nails come in a set?

Ten nails come in a set, make sure to check your nail measurements to ensure a proper fit. 

How long do the nails stay on?

It is all about application. 

1-2 days: Apply either a nail adhesive tab on each nail, or a thin strip of glue from your cuticle to tip. Bring glue with you in case of emergency.

5-7 days: First prep your natural nail. Thinly coat the entire bed of your natural nail with glue, not coming too close to the edges. Press the Chatterboxx Nail down for 20 seconds.

7-12 days: Follow full instructions on how-to card included in your packaging!

What comes in the package?

The set of nails you ordered, instruction card, and an application kit which includes a mini nail glue, nail adhesive tabs, nail buffer, cuticle pusher and an alcohol wipe.

Do you ship internationally?

Yes! We ship worldwide. 

What do I do if my package is lost?

Once handed over to the carrier, Chatterboxx has no control over the packages. If the address provided was correct, contact the local post company responsible for delivering the package.

Are the nails reusable?

Yes. Depending on how long you've worn them, and if they are still in good shape once removed, gently buff the back of the Chatterboxx nail to remove old excess glue and reapply as usual.

How do I figure out my nail size?

Please refer to the sizing guide to determine your correct nail size. 

The standard nail sizes don't fit my nails, what should I do?

If none of the standard sizes fit your nail measurements, select "custom" and leave your measurements at checkout in the instruction box: Thumb, Index, Middle, Ring, Pinky, - Example 15mm, 12mm, 13mm, 12mm, 10mm, 

Do you accept exchanges or offer refunds?

Due to the nature of our products, and sanitary guidelines we wish to uphold, all sales are final. For this reason, please ensure you double check your order and nail size before placing your order. 

Any claims quality/damaged/defective items must be submitted within 2 weeks after the product has been received.

How long does it take to process and ship my order? 

It takes 5-21 days for your order to be processed for shipping. Please understand each nail is hand painted, uniquely designed, and custom packaged.